At Pebble Star, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Shipping and billing addresses
- Email address
- Phone number
- Payment information (processed securely through a third-party payment processor)
- Product preferences or order history
- IP address and browser/device information
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order updates and delivery information
- Respond to inquiries and customer support requests
- Send promotional emails (only if you opt-in)
- Improve website experience and optimize product offerings
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share your data with:
- Trusted service providers (e.g., payment processors, shipping carriers)
- Law enforcement or regulatory authorities, if legally required
4. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the personal data we hold
To make a request, please contact us at support@pebblestars.com
5. Security
We take data protection seriously and use secure technologies to protect your information. This includes SSL encryption and trusted third-party payment gateways to ensure a safe checkout experience.
6. Cookies and Tracking
Our website uses cookies to personalize your shopping experience and analyze site traffic. You can disable cookies in your browser settings, but doing so may limit some website features.
7. Children’s Privacy
Pebbles Star is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
Return Policy – 30 Days Satisfaction Guarantee
We want you to love your purchase! If for any reason you’re not fully satisfied, we offer a 30-day return policy.
Conditions for Return:
- Items must be unused, unopened, and in original packaging
- Proof of purchase is required
- Some items (e.g., opened products, customized/bundled items) may be non-returnable
To initiate a return, please contact our support team at:
📧 support@pebblestars.com
📞 (818) 6752469
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Please review periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, contact us at:
Pebbles Star
📧 Email: support@pebblestars.com
📞 Phone: (818) 6752469
🏢 Address: 9545 Reseda Blvd #13, Northridga CA 91324, United States